• Refrigiration

  Not Cooling, Air circulation, Automatic Defrost issue Sealed system issue, Evaporator Coil Cleaning

• Ice / Water Issues

  Ice Maker, Water Valve, Water Leak, Not Dispensing, etc.

• Washer & Dryer

  Or LAUNDRY CENTER Drain issue, No Fill, Electronical issue, Noise, Long Dry Time, etc.

• Cooking

  Cooktop, Range, Stove, Oven, Microwave

• Garbage Disposal

  Repair / Replacement Services

• Preventative Maintenance

  Refrigeration coil cleaning; Dryer fire hazard removal; dishwasher maintenance

Property Manager sends us Text or Email with work order info (text is the fastest response time, but email is just fine).
Address, tenants contact info, type of appliance and failure.
We schedule directly with tenants - NO HASSLE FOR MANAGEMENT.
Report back to property manager while myself or my technician is on site.
Provide exact amount to solve existing issue and get approval (unless under the authorized limit).
Complete repair same day if parts are available / in stock.
Once job is complete, we provide email with pdf file invoice and full description of work performed.

Scheduling promptly with tenants
Work orders to be completed in timely manner
Fast info on diagnostics and repairs
High level of customer service

Be available when we report on the issue, if possible...
Fast Authorization (unless repair is under approved specified limit, then we just complete work order)
Billing on time (up to 30 days cycle or less)

Honest and professional assessment / diagnostics on site
Provide exact amount to solve existing issue and get approval.
Most jobs are completed the same day (certain restrictions apply).
All jobs are completed with OEM brand new parts only.
High level of customer service.
NO MICKEY MOUSE REPAIR EVER!!!

If parts are not available in stock or in local Supply Stores in town, we guarantee to complete job same or next day part arrives to us.

If parts are backordered, we will provide approximate date for work order to be completed and find out from Property Managers on the next step / landlord's decision. (Job is on hold)

If we are unable to complete work order due to:
Parts no longer available, part is backordered with no available date, repair exceeds the cost, too many issues, or if for any reason repair is not worth it, we will only charge service diagnostics fee $45.00 ONLY!!!

ABSOLUTELY NO CHARGE IF WE DONT WORK ON THE BRAND WHEN SHOWED UP AT LOCATION!!! (You can always ask landlord / tenant prior to scheduling.)